About the Knowledge Base

The knowledge base (KB) is the single source of truth that grounds every support answer Kanjiverse gives — store review replies, the in-app first response to feedback, the Discord support bot, and email drafts.

Entries are written for two readers at once:

• You, the user — each page answers one question in plain language: what's known, what's happening, and what to do.
• The support pipeline — every entry is machine-readable (stable id, locale, staleness stamp, citations). Answers are only drafted from entries whose claims carry a source.

Everything here cites its source: an owner ruling or a tracked issue in our public tracker. If an entry cannot be verified, it does not ship.

The exact format hatlas consumes is specified in the KB Load Contract.